FAQs

General Information

How is the Indiana Convention Center* handling COVID-related issues?

*Taken from the Indiana Convention Center website: 

The Indiana Convention Center & Lucas Oil Stadium is now open for events that comply with our social distancing and safety standards and the guidance of the state and local health departments.

We are hard at work to ensure the cleanliness of our facilities and health of our employees and visitors. Here are some of the changes you can expect:

  • Health department approval and input required for large events
  • Temperature and health screenings
  • Face coverings in common areas and event spaces
  • Built-in six-foot physical distancing measures for floor plans, seating areas, and crowd management
  • Limited and designated entry and exit doors
  • One-way travel markers in hallways and corridors
  • Additional hand-sanitizing stations
  • 24/7 air circulation and hospital-grade air filters
  • Plexiglass shields at all service areas
  • Modified food service policies, including cashless and touchless point of sale, in subsequent stages (when allowed)
  • Enhanced training on COVID-19 related practices and protocols for all staff

Please call (317) 262-3400 for more information. Our entire staff is looking forward to welcoming guests to the Indiana Convention Center & Lucas Oil Stadium once again.

How can I pray for Revive ’21?

Thank you for your ministry of prayer. Download this prayer guide to inform your prayers.

In which time zone is Indianapolis?

Indianapolis is in the Eastern Standard Time zone.

Is there reserved seating at the conference?

This is a general seating event, so reserved seating for individuals or groups is not available.

(Note: Only those serving as volunteers will be permitted to reserve a seat.)

ALL personal belongings need to be removed at session breaks. The room will be cleaned, and all items left behind will be removed.

What should I wear?

Dress comfortably. The convention center area is large so wear comfortable walking shoes. We strongly recommend bringing a sweater or light jacket because the convention center and other rooms tend to be cool.

What should I bring?

We hope you will bring your friends, as well as:

  • A Bible and a pen
  • Layered clothing or a comfy jacket (the convention center is cool)
  • Light snacks to munch on during breaks
  • A mask

Will meals or snacks be provided at the conference?

You will be on your own for your meals during the weekend. There are a few food areas inside the convention center as well as plenty of restaurants within walking distance of the convention center. You are welcome to bring snacks to munch on during the sessions.

What restaurants are in the downtown Indianapolis area?

There are more than 200 restaurants in Downtown alone, Indianapolis has no shortage of dining options. Whether you are looking for ethnic, upscale or casual, breakfast, lunch or dinner, click here to find something for every taste in Downtown Indy.

Will there be special accommodations for those with physical limitations?

We will have designated seating areas for wheelchairs and for those who need access to the closed-captioning service. Please indicate this need as you register to help us plan appropriately to meet these needs.

Does the Convention Center facility accommodate persons with special needs? Are wheelchairs available on-site?

Entrances into the convention center are fully accessible and power-assisted doors ease your movement in and out of the facility. Persons with special needs may be dropped off and/or picked up on the north side of the convention center under the Maryland Street canopy.

Wheelchair requests (for use inside the facility) are available on a first-come, first-served basis at the First Aid office or by contacting the Convention Center security department at 317.262.3350.

Parking for persons with disabilities is available in surrounding lots and garages. Metered on-street parking spaces for disabled surround the facility. Spaces are marked accordingly as well as spaces designated for van access only. This is available on a first-come, first-served basis. Assistive animals are also welcome in the Convention Center facility.

Please visit the Convention Center’s Special Needs page for a comprehensive summary of services they provide.

Will there be Spanish interpretation at the conference? And is there a charge?

Yes, we will have Spanish interpretation available in the main conference room (Friday, and Saturday).

Please indicate this need as you register, so we can plan for the correct number of hearing devices. You will receive an email in August to confirm your reservation. 

You may plan to pick up a hearing device on site when you arrive. They will be located at the Revive ’21 Information Desk on Friday morning, October 8.

(Note: You will need a debit or credit card which will be charged a deposit of $125. This will be refunded when you return your device.)

Can I be an exhibitor at the conference?

We have a limited number of exhibit spaces available, and there is a cost for exhibitors to participate. 

Please keep in mind that exhibitors are considered on a variety of criteria. 

For more information, click here.

Are men allowed to attend Revive ’21?

The content of this conference is specially designed and geared toward women, so men are not allowed to attend.

We do have a need for men to help behind the scenes in various areas throughout the weekend, such as setup and tear down and in the Resource Center throughout the event. If men are interested in serving in this capacity, we ask that you submit a volunteer application. There will be no charge for men volunteering.

Men may also serve with a special group of praying men who intercede in a designated prayer room throughout the conference days. These men pray through the conference prayer cards (filled out during the weekend), and ask the Lord to work mightily in the lives of the women attending.

If you or someone you know is interested in participating as an on-site intercessor, please contact us at ministryservices@reviveourhearts.com

What time will the Resource Center & Exhibit Hall open?

Friday – Opens at 12:00 p.m. and Closes at 10:30 p.m.

Saturday – Opens at 8:00 a.m. and Closes at 1:00 p.m.

Can I volunteer at Revive ’21?

Yes! We have a limited number of volunteer positions available. Volunteers receive a 50% discount on their registration. For more information, click here.

What if my question is not listed here?

Feel free to email us at MinistryServices@ReviveOurHearts.com, and we will be happy to assist you.

Children

Is there childcare available at the conference?

We love children! But, please hear our heart . . .

In an effort to help you and others fully participate in the conference, and due to the nature of long conference schedule days, we ask that you make arrangements to leave your children home for these two focused days. We provide limited accommodations for nursing mothers who aren’t able to make other arrangements.

Hotels & Travel

Where can I stay while attending the conference?

You can book your hotel room online at special Revive group rates

Book your hotel here.

Here is a map of the downtown hotels.

What are directions for driving to downtown Indianapolis?

Here is a helpful map for driving directions in downtown Indianapolis.

Where can I park in Indianapolis?

Revive ’21 has special parking rates available through Gate Ten Events. Details will be available later.

There are more than 70,000 parking spaces in downtown Indianapolis. Here is a map showing some of the parking locations. Be sure to check the cost and hours of operation.

Is there transportation from the airport to the downtown hotels?

The most economical transportation option for airport to downtown is:

www.goexpresstravel.com/indy_express

Express service runs from the airport to downtown every 30 minutes from 5am–11pm daily, $13 one way. Passengers board the shuttle at Zone 7 at the airport’s Ground Transportation Center.

Cash payments not accepted, credit cards only. Reserve online for guaranteed seating

Livestream

If I watch with a group does each person need a livestream pass?

One livestream pass is required per computer per location. If you watch with a group, a donation opportunity to show appreciation will be available.

Can I cancel my livestream ticket?

Both the All-Access livestream ticket and the Basic ticket are non-refundable.

If I have Basic do I have to participate while the sessions are broadcast live?

Yes, sessions will not be available post-conference for Basic Pass holders.

If I have Basic can I access a session I missed?

Sessions will be available LIVE only during the conference. For access to sessions post conference you need the All-Access Pass.

What’s the difference between Basic and All-Access for Revive Online?

The Basic Pass includes access to the Revive ’21 livestream during the event. 

The All-Access Pass includes access to: 

  • All Main Event livestream sessions
  • The Digging Deeper post-conference event, featuring the hosts of the Grounded videocast
  • Videos of the event on-demand through December 31, 2021

Tickets / Pricing / Registration

Can I cancel my livestream ticket?

Both the All-Access livestream ticket and the Basic ticket are non-refundable.

Can I transfer my ticket to someone else?

If you’re not able to attend the conference yourself, you are always welcome to transfer your ticket to another woman. Here is a bit of information to help you transfer your ticket.  

  1. Only regular ticket registrations are transferable. Specialty tickets such as Ministry Partner or Volunteer tickets are not transferable.   
  2. All ticket transfers/re-sales will be transacted between the individual parties. Revive Our Hearts is not responsible to arrange payment for transferred registrations.
  3. Contact us so we can change the name on your registration. All tickets will be picked up at the conference. We will change the registration to reflect the new attendees name on the ticket, so it is important to let us know as soon as possible. The purchaser will also need your confirmation email to pick up her ticket at our “Ticket Transfer” table in the event we have already printed tickets.  
  4. Be sure to forward the original email confirmation to the purchaser so she will have proof of transfer. 
  5. Please feel free to contact us at 1–877–966–2608 with questions, or if we may help further.

Are scholarships available?

Sorry, we do not have scholarships available for this conference.

How much does the conference cost?

Check out the Register page for pricing info.

Can I register more than one person?

Each person attending will need to complete their own registration including their name, address, email and phone number. Go to the Register page for more info.

Is there group pricing?

Group pricing is not available for this conference.

Can I register online if I live outside of the United States?

Yes, you can! Click here to register now.

If you need assistance, feel free to contact us by calling 1-877-966-2608.

What if I register and for some reason can’t come? Can I get a refund?

We will give a full refund for tickets purchased to attend the event in Indianapolis through September 1. If you request to cancel your registration after September 1, we are unable to refund your registration fee. You will still have the complimentary All-Access Livestream to watch the conference live or on demand (through December 31, 2021). 

Unfortunately, we cannot process refunds for Livestream registrations. If you purchased a Basic Livestream registration we can upgrade you to a Full Access Registration for an additional $20.00 to have access to the conference on demand through December 31, 2021. Please contact us at 1–877–966–2608 to upgrade your registration.

If I am an ROH Monthly Partner, how do I register for my complimentary ticket?

Please email us to receive a Monthly Ministry Partner code so you can register online. (This ticket is not transferable.)

When will I receive my tickets?

We will provide personalized conference badges and lanyards for each attendee this year. These will not be mailed in advance.

You will pick up your ticket/lanyard at the Convention Center on the 2nd Floor near the Sagamore Ballroom and Skywalk entrance to the Westin hotel.  

  • Thursday: 4:00 p.m – 8:00 p.m.
  • Friday: 8:00 a.m. through conference start

Just bring a copy of your confirmation email or QR code, given at the time you registered (either printed or on your phone), and we will have your ticket/lanyard for you!

Volunteer

Do I have to volunteer the entire time?

Yes. Volunteers are expected to serve throughout the entire conference. We need many hands to pull off such an event. We rely heavily on our volunteers to serve with our team. We couldn’t do it without them!

What are the different volunteer opportunities?

Greeters – Their job is to welcome attendees with a smile, answer questions, give directions, check for name tags as they enter sessions, and be proactive to meet any needs that arise.

Ushers – Their job is to help attendees find seats in the meeting room, assist those with wheelchairs and strollers, answer questions, collect the offering, and report any medical or security emergencies.

Prayer Partners – They are available at any point throughout the conference to pray with attendees and assist with additional responsibilities as needed. Your job is not to counsel women but to pray with them and alert our staff if an emergency counseling situation arises.

Resource Center – This is where the exhibitors and bookstore are located. We need volunteers to assist with the checkout process by bagging resources and directing traffic flow, helping women find the resources, answering questions, and restocking products as needed.

Information Desk – This is the central hub where attendees will come with questions. We need volunteers who are detail-oriented and good communicators. Additional responsibilities include managing lost and found items and handing out Spanish headsets.

Can men serve as a volunteer?

Yes. We need men to help with setup, tear down, restocking product and overseeing checkout lanes in the Resource Center, and more. If you are interested in serving, please submit a volunteer application. There is no charge for men to volunteer.

 

How do I find out about the on-site Men’s Prayer Team?

At each Revive Conference, we have a special group of praying men who intercede in a designated prayer room throughout the conference days. These men pray through the conference prayer cards (filled out during the weekend), and ask the Lord to work mightily in the lives of the women attending.

If you or someone you know is interested in participating as an on-site intercessor, please contact us at info@TrueWoman.com.

Can I choose what area I’d like to volunteer in?

Yes, you may indicate your first, second, and third choices on the Volunteer Application. We will do our best to honor your request, but we appreciate your flexibility!

How will I know if I am accepted as a volunteer?

Once you submit your application to serve, please allow at least one week for a reply as we review each application. Please keep in mind that we consider and place volunteers based on a variety of criteria, including application submission date, previous experience, and available positions.

 

Are there any meetings or training for volunteers?

On Friday morning, October 8, volunteers will have a required meeting in the Indiana Convention Center. (The exact time and location will be announced later.) During this meeting, you will receive important information that will equip you to serve throughout the weekend.

Am I responsible for parking, hotel, travel, and meal expenses?

Yes, you are responsible for all expenses related to your trip, but we hope the discounted registration will be a blessing and help enable you to serve with us.

Are volunteers allowed to save seats?

Volunteers will receive one reserved seat sign to reserve their seat throughout the weekend. You will also have early access to sessions to select your seat. This privilege is only for volunteers.

Will I miss the conference if I volunteer?

Our desire is for you to participate in as much of the conference as possible. However, your responsibilities may require you to miss the beginning and/or end of some of the sessions.

What do volunteers do about food?

Volunteers are on their own for meals. Concession stands will be available in the Convention Center and downtown Indy has some great restaurants within walking distance.

Some of the busiest times for volunteers is over the meal breaks and your time to eat is often cut short. We recommend that you plan ahead by bringing snacks, utilizing mobile ordering to beat the crowds, and teaming up with other volunteers to help each other out.

What if I have to cancel?

Oh, we pray that you won’t need to cancel! But if you do, please let Ministry Services know as soon as possible so we can work to get someone to cover your area of service. If you cancel prior to September 1, we will refund the full price of your registration. Please note: volunteer tickets are not transferable. 

What if my volunteer question is not listed here?

Feel free to email us at info@TrueWoman.com, and we will be happy to assist you.